Privacy Policy

Effective Date: 01/01/2025

At Eternity’s Gate Coffee ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://www.eternitysgate.coffee ("the Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through squarespace)

1.2 Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the Site

  • Cookies and other tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and user experience

  • Send marketing communications (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Third-party service providers for payment processing, shipping, and marketing

  • Legal authorities when required to comply with laws or enforce our rights

4. Cookies and Tracking Technologies

Our Site uses cookies to:

  • Enhance your browsing experience

  • Track website performance and analytics

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact some Site functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access your personal information

  • Request corrections to your information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise your rights, contact us at connect@eternitysgate.coffee

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Eternity's Gate Coffee
Email: connect@eternitysgate.coffee

Thank you for trusting Eternity's Gate Coffee with your personal information. Your privacy is our priority.